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Technical Support Specialist, Romer Labs - Union, MO
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dsm-firmenich
Union, MO (In Person)
Full-Time
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Job Description
Technical Support Specialist, Romer Labs Union, MO (M-F 8am-4:30pm) Step into a dynamic, hands‑on laboratory role where your work directly contributes to advancing food safety and shaping product innovation. In this position, you will lead daily validation of LFD and ELISA test kits across mycotoxin and food allergen product lines, ensuring accuracy and reliability in critical diagnostic testing. You'll collaborate closely with customers to address technical questions, provide impactful product training, and solve challenges through structured, science‑based troubleshooting. This role offers the ideal blend of laboratory expertise and customer interaction giving you a clear line of sight into how your work drives meaningful, real‑world results. This position supports our Romer Labs division, a global leader in innovative diagnostic solutions for food and feed safety. With a focus on mycotoxins, food allergens, GMOs, and microbial contaminants. Discover more at Romer Labs - Making the World's Food Safer Your key responsibilities
- Conduct sample analyses using LFD and ELISA test kits in accordance with established procedures, package instructions, and defined study timelines.
- Interpret analytical results, ensure accurate and complete data entry, and perform thorough data reviews.
- Uphold all quality control requirements while supporting routine laboratory operations, including solution preparation, sample cleanup, equipment maintenance, and basic troubleshooting.
- Deliver virtual and on‑site product training to customers, maintaining a professional and service‑oriented approach (travel