IT Developer & Support Specialist

Job Summary We are looking for a versatile IT Developer & Support Specialist to serve a hybrid role spanning software development and IT operations. This position combines hands-on web development with day-to-day IT support responsibilities, including resolving support tickets, onboarding new hires with equipment and environment setup, and training in Electronic Data Interchange (EDI) processes. The ideal candidate is adaptable, service-oriented, and eager to grow across both disciplines Responsibilities Development ▸ Collaborate with developers, clients, and internal teams to assist with the design and development of web applications and programs ▸ Repair and troubleshoot existing websites and software to correct errors and improve performance ▸ Design simple, attractive, and responsive interfaces with a focus on excellent user experience (UX) ▸ Write clean, maintainable code and participate in code reviews ▸ Assist in testing, debugging, and deploying web applications IT Support ▸ Respond to and resolve internal support tickets in a timely and professional manner ▸ Set up workstations, accounts, software, and development environments for new hires ▸ Troubleshoot hardware, software, and network issues for staff ▸ Maintain documentation for IT procedures, configurations, and onboarding workflows ▸ Assist with managing user accounts, permissions, and access across internal systems EDI — Training Provided ▸ Receive hands-on training in Electronic Data Interchange (EDI) standards, formats, and workflows ▸ Assist with monitoring, troubleshooting, and supporting EDI transactions as proficiency develops ▸ Collaborate with operations and data teams to ensure accurate and timely data exchange with partners Required ▸ Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field — or equivalent practical experience ▸ Foundational knowledge of HTML, CSS, and JavaScript ▸ Basic understanding of operating systems (Windows, macOS) and common business software ▸ Familiarity with version control systems (e.g., Git) ▸ Strong problem-solving skills and attention to detail ▸ Excellent communication and customer service skills ▸ Ability to manage competing priorities across development and support tasks Preferred ▸ Experience with a modern front-end framework (e.g., React, Ember, Vue) ▸ Exposure to help desk or IT support tools and ticketing systems ▸ Familiarity with networking fundamentals (DNS, DHCP, VPN) ▸ Prior experience setting up and imaging workstations ▸ Any exposure to EDI, data integration, or file-based data exchange is a plus but not required

Pay:

From $25.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person IT Developer & Support Specialist Billings, MT 59102 Hybrid work From $25 an hour - Full-time From $25 an hour - Full-time Job Summary We are looking for a versatile IT Developer & Support Specialist to serve a hybrid role spanning software development and IT operations. This position combines hands-on web development with day-to-day IT support responsibilities, including resolving support tickets, onboarding new hires with equipment and environment setup, and training in Electronic Data Interchange (EDI) processes. The ideal candidate is adaptable, service-oriented, and eager to grow across both disciplines Responsibilities Development ▸ Collaborate with developers, clients, and internal teams to assist with the design and development of web applications and programs ▸ Repair and troubleshoot existing websites and software to correct errors and improve performance ▸ Design simple, attractive, and responsive interfaces with a focus on excellent user experience (UX) ▸ Write clean, maintainable code and participate in code reviews ▸ Assist in testing, debugging, and deploying web applications IT Support ▸ Respond to and resolve internal support tickets in a timely and professional manner ▸ Set up workstations, accounts, software, and development environments for new hires ▸ Troubleshoot hardware, software, and network issues for staff ▸ Maintain documentation for IT procedures, configurations, and onboarding workflows ▸ Assist with managing user accounts, permissions, and access across internal systems EDI — Training Provided ▸ Receive hands-on training in Electronic Data Interchange (EDI) standards, formats, and workflows ▸ Assist with monitoring, troubleshooting, and supporting EDI transactions as proficiency develops ▸ Collaborate with operations and data teams to ensure accurate and timely data exchange with partners Required ▸ Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field — or equivalent practical experience ▸ Foundational knowledge of HTML, CSS, and JavaScript ▸ Basic understanding of operating systems (Windows, macOS) and common business software ▸ Familiarity with version control systems (e.g., Git) ▸ Strong problem-solving skills and attention to detail ▸ Excellent communication and customer service skills ▸ Ability to manage competing priorities across development and support tasks Preferred ▸ Experience with a modern front-end framework (e.g., React, Ember, Vue) ▸ Exposure to help desk or IT support tools and ticketing systems ▸ Familiarity with networking fundamentals (DNS, DHCP, VPN) ▸ Prior experience setting up and imaging workstations ▸ Any exposure to EDI, data integration, or file-based data exchange is a plus but not required

Pay:

From $25.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

In person