IT Site Support Specialist

Description In this position, it'll be important to have experience troubleshooting PC hardware.

Examples include:

troubleshooting any device that is not working properly, such as monitors, mice, keyboards, and RF guns. They also have mobile devices in their environment that they would be asked to troubleshoot when needed. These could include mobile phones or iPad devices, both IOS and Apple. Experience with installation of hardware/software is also required. You will not be expected to be an expert in network connectivity. However, they would like to have an individual that understands how networks connect and could provide basic troubleshooting if there is an outage before escalating to another team. Customer service is extremely important. They want an individual who has patience, can be respectful to end users and work through their issues in a positive manner. Job Description This company has roughly 225 sites, 77,000 employees, 40+ countries and approximately 15 billion annually in sales. They currently have a need at their Lawrence, KS Location. They are responsible for maintaining all support processes, customer relations, and IT asset management (procurement, configuration, repair, projects, local budget consulting, license management, security systems, and phone systems) Provision of all support, project and change management for existing and new IT support processes, technical equipment and software.

• This position may include some travel once a month after being converted to a fulltime associate.

All travel will be paid for. Skills Desktop, Support, Windows 10, windows 11, techncial support, Active directory, Help desk support, Troubleshooting, Hardware, Customer service, Technical support, It support Top Skills Details Desktop,Support,Windows 10,windows 11,techncial support,Active directory,Help desk support,Troubleshooting,Hardware,Customer service,Technical support,It support Additional Skills & Qualifications Non critical skills that would be nice to have are SCCM for software deployment, experience with Symantec AV cloud and experience with Acronis (backup software) Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Asheville, NC. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Asheville,NC.

Application Deadline This position is anticipated to close on Apr 16, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.