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IT Support Specialist

Job

VigorCare Pediatric Services

Asheville, NC (In Person)

Full-Time

Posted 3 days ago (Updated 14 hours ago) • Actively hiring

Expires 7/7/2026

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Job Description

IT Support Specialist VigorCare Pediatric Services Asheville, NC Job Details Full-time 6 hours ago Qualifications Computer operation MCSA Network troubleshooting Content creation for technical audiences Bachelor's degree in information technology Computer Science IT user and group management Procedural guides Technical documentation Hardware maintenance Mid-level Software installation User training (technical support) Bachelor's degree Computer hardware Task prioritization Desktop (troubleshooting support) Industry trends Computer management CompTIA Network+ Data access controls implementation Vendor communication Data backup Security System Administration (security operations) Access control management Technical writing within technology Bachelor's degree in computer science 2 years Communication skills CompTIA A+ Full Job Description We are seeking a highly skilled and motivated IT Support Specialist to join our growing team. The IT Support Specialist will be responsible for providing technical support and assistance to our staff, ensuring the smooth operation of our computer systems and networks. This is a full-time, permanent position with competitive salary and benefits.
Key Responsibilities:
Troubleshoot and resolve hardware, software, and network issues for staff Install, configure, and maintain computer systems and software Set up and maintain user accounts and permissions Monitor and maintain network security and data backup systems Provide training and support to staff on new technology and software Collaborate with vendors and service providers to resolve technical issues Create and maintain technical documentation and procedures Stay up-to-date with industry trends and advancements in technology
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field Minimum of 2 years of experience in IT support or a related role Solid understanding of computer systems, networks, and software applications Experience with troubleshooting hardware and software issues Knowledge of network security and data backup procedures Excellent communication and problem-solving skills Ability to work independently and in a team environment Strong attention to detail and ability to prioritize tasks Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus