Desktop Support Technician

Role:

Desktop Support Technician Location:

2701 US-117, Goldsboro, NC 27530 (Onsite)

Position:

Contract role Pay range: $20-26/hr. on W2 (non-benefited)

Client:

CompuCom Note:

Travel required from June 1st-12th for onsite training in Schenectady, NY; return June 15th to start at the customer location. Job Summary We are seeking a Deskside Support Technician to provide onsite IT support, focusing on PC hardware/software troubleshooting and delivering excellent customer service. Key Responsibilities Provide Level 1/Level 2 deskside support to end users Troubleshoot hardware, software, and system issues Install, configure, and maintain desktops, laptops, and peripherals Deliver timely and professional customer support Track and document incidents and service requests Required Skills Strong Deskside Support experience Excellent Customer Service skills Solid knowledge of PC hardware and software troubleshooting Qualifications 3-6 years of experience in IT support (PC hardware/software) Must be within a 30-minute commute of the work location No certifications required Training Requirement Travel required from June 1-12 for onsite training in Schenectady, NY Candidate will return and start at the customer location on June 15 Must be willing to travel for the 2-week training period

Pay:

$20.00 - $25.00 per hour

Work Location:

In person