IT Onsite Technician

IT Onsite Technician Enthuse customers and provide best experience through best in class hardware, software and technical support services Your benefits Unlimited employment contract Onboarding program Buddy program International job opportunities Dental insurance Sick leave payments Internal career development program Vision Insurance Your skills Certifications that demonstrate competency in enterprise IT (A+, etc.) are a plus Ability to build relationships 2+ years of experience as a Deskside Support Technician. Ability to handle tickets and service requests with professionalism and efficiency. 2 years of IT experience (or equivalent) Excellent time management skill Experience in OS, Apps and H/W installation and troubleshooting depending on project products This role is a Salary Non-Exempt position with a targeted salary range of $48,000- $52,000 USD. Your tasks Provide day to day local/remote desktop support Handle inbound calls and answer questions Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.