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PEER SUPPORT SERVICES SUPERVISOR (QP)

Job

Step By Step Care, Inc.

Henderson, NC (In Person)

$48,880 Salary, Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/10/2026

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Job Description

Duties/Responsibilities:
  • Ensure that services are delivered in accordance with fidelity peer support model ethics and values.
  • Provide clinical and administrative supervision of support team staff
  • Develop and revise Person-Centered Plans for peers.
  • Train support staff on individuals' disabilities, their PCP's, and PCP implementation
  • Develop staffing schedules based upon the persons served needs, interests, and/or desires and the related strengths of support team staff
  • Participate/lead treatment team meetings
  • Ensure that services rendered to persons served are billable via management of cases and/or providing direct services
  • Assemble a team of appropriately trained and qualified support staff to ensure continuity of care to individuals served
  • Train support team staff on Agency philosophy of service delivery, as related to applicable service definitions, statues and rules
  • Conduct performance evaluations for support staff team in concert with supervisor
  • In concert with supervisor take appropriate disciplinary actions consistent with Agency policies and procedures
  • Represent the Agency at local management entity and other necessary meetings, as related to the care of persons' being served Documentation
  • Service notes o Complete all service documentation including but not limited to the following: service notes, incident reports, medication administration, etc.
on the appropriate form and in a thorough and timely manner, as required by State, Federal rules, statutes, Agency policy and procedure, and the Agency service operation manuals. Submit service notes to the appropriate supervisor.
Position Requirements:
The minimum requirement for this position is either:
  • A Master's degree in a related field and 1 year of supervised, post graduate, experience serving persons with mental health and/or substance abuse disabilities; or
  • A Bachelor's degree in a human service related field with 2 years of supervised, post graduate, experience serving persons with mental health and/or substance abuse disabilities.
  • A Bachelor's degree in another field with four years for supervised, post-graduate experience serving persons with mental health and/or substance abuse disabilities
  • Must have knowledge and one year's experience with the age and population served and meet Qualified Professional Status as defined by 10A
NCAC 27G.0104
rule.
  • Must be certified or working against certification as a peer supporter by UNC-CH.
  • Lived personal experience with mental health issues or substance abuse, have been managing their own recovery and who are willing to bring that experience to their role.
  • Demonstrate knowledge of advocacy, self-help, and empowerment programs for recipients of mental health services and the ability to convey a message of hope and recovery for people with mental illness and substance abuse.
Job Type:
Full-time Pay:
$22.00 - $25.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance People with a criminal record are encouraged to apply
Experience:
Qualified Professional:
2 years (Preferred)
Work Location:
In person