Sr Technical Support Specialist

Sr Technical Support Specialist Waters Corporation United States, North Carolina, Morrisville 2500 Gateway Centre Boulevard (Show on map) Apr 09, 2026 Sr Technical Support Specialist Req. # 25935 Job Family CM - Commercial Support Location US-NC Pay Range Minimum USD $82,000.00 Pay Range Maximum USD $137,000.00 Overview Waters is seeking a dynamic individual to fill the role of a Senior Field Technical Support Specialist ( Field Analytical Demo Chemist). Responsibilities include demonstrating Waters full range of products and services, including Ultra Performance Liquid Chromatography systems, Mass Spectrometers, Software, Consumables and Services for the North Carolina District, (Raleigh,Durham). The desired candidate should be a self-starter, with good communication skills. Able to work as team with the local Account Managers and specialists in performing demonstrations, analyzing samples, conducting training, and delivering presentations to help drive sales in the district. The foundation of the Technical Support Specialist's role is to develop a keen understanding of the customers' technical needs/challenges and to provide support to effectively convey Waters solutions to those customers across several markets (e.g., pharmaceutical, food, translational research and materials characterization). This position will report to the Regional Business Development Manager. The ideal Candidate should live the State of North Carolina. Responsibilities Perform demonstrations on Waters solutions Deliver seminars/ workshops to help develop new prospects and penetrate competitive accounts Visit customers with Territory Account Managers and Specialists to highlight Waters solutions and help customers with their challenges Build technical competency on Waters solution and to be perceived by colleagues and customers as a resource Help district meet or exceed its sales targets Keep current on industry trends, new instrumentation, software, and competitive information Develop business through monthly plan of action Qualifications 8+ years chromatography experience. Knowledge of Empower Chromatography Software Method Development experience Mass Spectrometry experience a plus Sales and/or marketing is a plus Approximately 20% Overnight travel Company Description Waters Corporation (

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WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time. Key Words Empower, Liquid Chromatography, Mass Spectrometry, Analytical Chemist, Method's development