IT Support Specialist (Entry-Level)

IT Support Specialist (Entry-Level) Bob King Buick/GMC Wilmington, NC Job Details Full-time From $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Teamwork Computer hardware IT Associate's degree Information Technology Full Job Description About Us Bob King Automall is a family-owned and operated dealership that has proudly served the Wilmington community for over 50 years. Our reputation is built on integrity, customer service, and a commitment to excellence. We value our employees and strive to maintain a professional, supportive, and team-oriented work environment. Position Overview Bob King Automall is seeking a dependable and motivated Entry-Level IT Support Specialist to join our team. This opportunity is ideal for a recent graduate or early-career IT professional looking to build hands-on experience in a fast-paced business environment. The ideal candidate will possess strong communication skills, a willingness to learn, and a solid understanding of computer systems, networking, and troubleshooting. Academic transcripts are required as part of the application process. Responsibilities Provide technical support for hardware, software, networking, and security-related issues Set up and onboard new employees, including workstation configuration and account creation Install, image, update, and maintain computers and related devices Troubleshoot printers and manage toner and supply inventory Create and manage user accounts in Microsoft 365 and Azure Active Directory Assist with VoIP phone system setup and support Coordinate with third-party vendors and service providers as needed Move and configure workstations, printers, and peripherals Document support requests, troubleshooting steps, and issue resolutions Collaborate with team members to improve IT processes and overall user experience Qualifications Preferred Experience 0-2 years of experience in IT support, help desk, or technical operations Internship, school lab, or other hands-on technical experience encouraged CompTIA A+, Network+, or related certifications are a plus Technical Skills Hardware and software troubleshooting Basic networking concepts and security best practices Windows 11 Microsoft 365 Azure Active Directory Apple iOS devices Computer imaging and deployment VoIP phone systems Additional Qualifications Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Professional attitude with a high level of integrity Ability to work independently and as part of a team Dealership experience is a plus, but not required Education Requirements Associate's or Bachelor's degree in: Information Technology Network Administration Systems Administration Cybersecurity Related technical field Academic transcripts are required as part of the application process Benefits 401(k) Health insurance Dental insurance Vision insurance Paid time off Employee discounts on vehicles, parts, and services Ongoing training and professional development opportunities Opportunities for career growth within the company Schedule Monday through Friday In-person position Additional Requirements Must be able to relocate to Wilmington, NC before starting work Pre-employment background check and drug screening required Bob King Automall is an Equal Opportunity Employer.

Pay:

From $25.00 per hour

Education:

Associate (Required)

Work Location:

In person