IT Support Specialist

IT Support Specialist Capital Tower & Communications, Inc. - 3.9 Lincoln, NE Job Details Full-time 23 hours ago Qualifications Network troubleshooting Bachelor's degree in information technology Laptop (troubleshooting support) Equipment installation Software implementation Equipment troubleshooting Mid-level Windows Printer (troubleshooting support) Software installation System maintenance Bachelor's degree Access control implementation Computer hardware Task prioritization Staff training macOS IT 2 years Communication skills Information Technology Full Job Description IT Support Specialist Job Description Capital Tower & Communications, Inc. is seeking a highly motivated and skilled IT Support Specialist to join our team in Lincoln, NE. The IT Support Specialist will be responsible for providing technical assistance and support to our employees and clients. This individual will troubleshoot and resolve hardware, software, and network issues, as well as assist with the installation and configuration of IT equipment and systems.

Key Responsibilities:

Provide technical support for desktops, laptops, printers, and other IT equipment Install, configure, and maintain software applications and operating systems Troubleshoot network connectivity issues and resolve them in a timely manner Assist with the setup and maintenance of email accounts and other communication systems Create user accounts and manage permissions and access controls Perform regular backups and ensure data security and integrity Document IT procedures and provide training to staff members

Qualifications:

Bachelor's degree in Information Technology or related field 2+ years of experience in IT support or a similar role Strong knowledge of Windows and MacOS operating systems Familiarity with networking concepts and troubleshooting techniques Excellent problem-solving and communication skills Ability to work independently and prioritize tasks effectively About Us Capital Tower & Communications, Inc. is a leading provider of telecommunications infrastructure solutions in the Midwest. With over 20 years of experience, we specialize in tower construction, site development, and maintenance services for wireless carriers, broadcasters, and government agencies. Our team of dedicated professionals is committed to delivering high-quality and cost-effective solutions that meet our clients' needs. At Capital Tower & Communications, Inc., we are proud to be at the forefront of innovation in the telecommunications industry. #hc236299