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Job Description
Service Desk Analyst at Insight Global Service Desk Analyst at Insight Global in Camden, New Jersey Posted in 1 day ago.
Type:
full-time
Job Description:
Title :
IT Service Desk Duration :
6 month contract to hire
Location :
Onsite in Philadelphia, PA 19107 Desired Skills & Experience
MUST HAVE AN ACTIVE PUBLIC TRUST OR HIGHER
Bachelors Degree with 2+ years of experience Experience providing both in person and over the phone support
Job Description:
An employer is looking for a Helpdesk Technician to sit hybrid in Philly, PA to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.
Compensation:
$18-20/hour Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law