Technical Support Specialist

Technical Support Specialist Cembre Inc Edison, NJ Job Details Full-time From $23 an hour 1 hour ago Qualifications Technical support Inside sales Attention to detail Critical thinking Training delivery Full Job Description

TECHNICAL SUPPORT - IDENTIFICATION & LABELING

Inside Technical Sales at Cembre Inc. is responsible but not limited to the following functions: Role Expectations

• Support the Sales Team from an internal position.
• Build strong customer relationships and provide technical support.
• Cross reference competitors' products.
• Support Sales Team and MRA's with samples and technical information.
• Installation and training at customer premises when needed.
• Introduce products to existing customers.
• Gather market information.
• Coordinate customer activities and follow-up. Facilitate on-going webinar trainings.
• Assist and facilitate customer visits for Product Specialists and Regional Managers.
• Develop and demonstrate an understanding of customers' needs and expectations.
• Clear understanding of products and how they work in applications. Core Competencies
• Detail-oriented, organized and able to prioritize.
• Strong problem-solving and critical thinking skills
• Excellent communication and interpersonal skills Work Environment This is a full-time office-based position. Minimal travel may be required. Supervisory Hierarchy This position has no direct supervisory responsibilities. Physical Demands
• Due to the nature of our product, employee will be required to lift, carry and operate equipment up to 50lbs
• Ability to walk, stand, bend and kneel.

Position Type/Expected Hours of Work This is a full-time position, Monday through Friday, 8am-5pm with 1 hour lunch. Minimal travel may be required as needed.

Classification Non-exempt Pay:

From $23.00 per hour

Work Location:

In person