Application Support Engineer Payments

Must Have Skills :

• 6-8+ years in application support, with 5+ years in the payment industry, specifically in credit/debit card processing, disputes, and fraud management.
• Proficiency in troubleshooting applications built on Java, .NET, or Python.
• Strong SQL/Oracle skills for querying transaction and dispute data.
• Expertise in APIs, web services (REST/SOAP), and middleware (e.g., Kafka, RabbitMQ).
• In-depth knowledge of payment protocols (e.g., ISO 8583, SWIFT) and EMV standards.
• Comprehensive understanding of payment card lifecycle: authorization, clearing, settlement, and reconciliation.
• Expertise in credit/debit card processing, including acquirer/issuer workflows and card network operations.
• Experience with dispute resolution, chargeback processes, and card network regulations.
• Familiarity with regulatory standards (e.

g., PCI

DSS, PSD2, GDPR

).

• Strong analytical, communication, and collaboration skills; ability to handle high-pressure scenarios.
• Proficiency with ITSM tools (e.g., ServiceNow, Jira), monitoring platforms, and fraud analytics tools.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes).
• Knowledge of fintech innovations, mobile payments, or blockchain-based payment systems.
• Scripting skills (e.g., Bash, PowerShell) for automation of dispute or fraud workflows. Roles and Responsibilitites
• 6-8+ years in application support, with 5+ years in the payment industry, specifically in credit/debit card processing, disputes, and fraud management.
• Proficiency in troubleshooting applications built on Java, .NET, or Pytho n.
• Strong SQL/Oracle skills for querying transaction and dispute data.
• Expertise in APIs, web services (REST/SOAP), and middleware (e.g., Kafka, RabbitMQ).
• In-depth knowledge of payment protocols (e.g., ISO 8583, SWIFT) and EMV standards.
• Comprehensive understanding of payment card lifecycle: authorization, clearing, settlement, and reconciliation.
• Expertise in credit/debit card processing, including acquirer/issuer workflows and card network operations.
• Experience with dispute resolution, chargeback processes, and card network regulations.
• Familiarity with regulatory standards (e.

g., PCI

DSS, PSD2, GDPR

).

• Strong analytical, communication, and collaboration skills; ability to handle high-pressure scenarios.
• Proficiency with ITSM tools (e.g., ServiceNow, Jira), monitoring platforms, and fraud analytics tools.
• Experience with cloud platforms (e.

g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes).

Salary :

$ 95000-110,000

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.