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Lab Support Engineer
Job
Resource Logistics, Inc.
Raritan, NJ (In Person)
$72,800 Salary, Full-Time
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Job Description
Lab Support Engineer 2.4 2.4 out of 5 stars Raritan, NJ 08869 $34
- $36 an hour
- Contract Resource Logistics, Inc. 15 reviews $34
- $36 an hour
Contract Top Skills:
1. Provide on-site technical support for manufacturing and office IT systems, including desktops, laptops, printers, scanners, RF guns, MLL PCs, and other site-standard devices 2. Execute incident and request fulfilment activities, including diagnosis, troubleshooting, resolution, and escalation in line with defined SLAs and procedures 3. Support Reliability / Total Lifecycle Management (TLM) activities by performing preventative maintenance, equipment replacements, and lifecycle refresh tasks as scheduled 4. IT Equipment integration with AD, Network, NAS.Required Qualifications:
Associate or bachelor's degree in information technology, Computer Science, Engineering, or equivalent experience 3+ years of experience in onsite or field technical support, preferably in a manufacturing environment Hands-on experience with Windows-based systems; basic Linux exposure preferred Must have GxP environment experience Knowledge of NetBackup & Rubrik Working knowledge of ITSM tools and endpoint management Experience supporting RF devices, scanners, printers, and shop floorPCs Key Responsibilities:
Provide on-site technical support for manufacturing and office IT systems, including desktops, laptops, printers, scanners, RF guns, MLL PCs, and other site-standard devices Execute incident and request fulfilment activities, including diagnosis, troubleshooting, resolution, and escalation in line with defined SLAs and procedures Support Reliability / Total Lifecycle Management (TLM) activities by performing preventative maintenance, equipment replacements, and lifecycle refresh tasks as scheduled IT Equipment integration with AD, Network, NAS. Assist with incident management and root cause analysis (RCA) by collecting data, performing first-level troubleshooting, and implementing corrective actions Deliver application support by resolving common issues, coordinating with application owners for complex problems, and validating fixes at the site level Participate in local project execution, including installations, upgrades, migrations, testing, and post-implementation support Perform field services activities, including IMAC (Install, Move, Add, Change), hardware break/fix, spares handling, and vendor coordination. NIT01Pay:
$34.00- $36.