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Hospitality Applications Analyst

Job

Radiant Systems Inc

Henderson, NV (In Person)

Full-Time

Posted 6 days ago (Updated 12 hours ago) • Actively hiring

Expires 7/16/2026

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Job Description

Hospitality Applications Analyst at Radiant Systems Inc Hospitality Applications Analyst at Radiant Systems Inc in Henderson, Nevada Posted in 3 days ago.
Type:
full-time
Job Description:
Title:
Hospitality Applications Analyst /
Engineer Location:
Las Vegas, NV Duration:
06+
Months Position Summary :
Position Overview
  • We are seeking a Hospitality Applications Analyst to support critical hotel and hospitality technology platforms within a fast-paced operational environment.
  • This position will provide application support, incident resolution, troubleshooting, and operational support for hospitality-related systems. The ideal candidate will possess strong hospitality technology experience and a proven ability to support business-critical applications.
  • Candidates with experience supporting hospitality operations within hotels, resorts, casinos, or large hospitality organizations are highly encouraged to apply. Key Responsibilities
  • Provide day-to-day support for hospitality applications and business systems.
  • Investigate and resolve production issues, incidents, and user-reported problems.
  • Manage and track support tickets through ServiceNow.
  • Support application upgrades, enhancements, testing, and implementations.
  • Work closely with business users, vendors, and technology teams.
  • Troubleshoot system integrations and application performance issues.
  • Participate in incident management and root cause analysis activities.
  • Maintain system documentation and support procedures.
  • Ensure high levels of application availability and operational support. Required Qualifications
  • Experience supporting hospitality or hotel technology applications.
  • Strong application support and troubleshooting background.
  • Experience working within IT support or application operations environments.
  • Experience using ServiceNow or similar ticketing systems.
  • Strong communication and customer service skills.
  • Ability to support multiple priorities in a production environment. Preferred Qualifications Experience supporting one or more of the following platforms:
  • LMS
  • Infogenesis POS
  • VisionLine
  • BarTech Additional experience with:
  • IBM iSeries / AS400 environments
  • Hotel Management Systems
  • Property Management Systems (PMS)
  • Hospitality Point-of-Sale Systems
  • Casino Hospitality Operations
  • Industry Experience Preferred Candidates with experience supporting technology environments within:
  • Hotels
  • Resorts
  • Casino Resorts
  • Hospitality Organizations will be highly preferred.