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IT Support Technician
Job
Employnet
Henderson, NV (In Person)
Full-Time
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Job Description
IT Support Technician Employnet - 3.5 Henderson, NV Job Details Temporary 13 hours ago Qualifications Google Workspace Microsoft Outlook Technology security practices Productivity software support Computer hardware Desktop (troubleshooting support) macOS administration Collaborative technology platforms SharePoint Full Job Description Rapidly growing manufacturer seeking a hands-on IT Support Technician to provide in-house technology support to our staff and keep daily operations running smoothly. Position Summary The IT Support Technician will serve as the first point of contact for employees needing technical assistance. This role is highly user-focused, ensuring our team has reliable access to their devices, software, and business tools. The ideal candidate is patient, approachable, and skilled at troubleshooting common IT issues, particularly with Mac hardware and Microsoft 365 applications. Key Responsibilities Provide front-line IT support to employees for hardware, software, and connectivity issues. Set up and configure Mac computers, peripherals, and company-approved applications for new employees. Manage Microsoft 365 accounts (Outlook, Teams, OneDrive, SharePoint) and resolve user issues. Troubleshoot and support company devices such as printers, scanners, and mobile phones. Assist employees with email setup, password resets, and access permissions. Perform routine software updates, backups, and security checks. Maintain accurate records of equipment, software licenses, and user access. Create and maintain simple guides or "how-to" instructions for staff. Coordinate with external IT vendors when specialized support is needed. Provide occasional one-on-one or small group training on basic IT tools and best practices.