ONTARIO COUNTY INFORMATION TECHNOLOGY - TECHNICAL SUPPORT MANAGER (PENDING)

4/10/26 or until filled Ontario County Department of Human Resources 3019 County Complex Drive Canandaigua, NY 14424 www.co.ontario.ny.us ~ ~ (585) 396-4465

Vision:

A vibrant community where every citizen has the opportunity to be healthy, safe and successful

Mission:

Provide strategic and responsive public services that are fiscally responsible and sensitive to the diverse and changing needs of our community

JOB OPENING NOTICE JOB POSTING

#: 26-028 POSTING DATE•:

FROM:

03/31/2026

TO:

04/10/2026

JOB TITLE:

Technical Support Manager (Pending)

RATE OF PAY

__________________________________________________________________$47.53/hr.

LOCATION

Ontario County Information Technology Department

MINIMUM QUALIFICATIONS AS SHOWN ON JOB DESCRIPTION MINIMUM QUALIFICATIONS - OPEN-COMPETITIVE

EITHER:

1.Possession of a Bachelor's Degree, or higher, in Computer Science or a closely related field AND two (2) full-time paid work experience, or its part-time equivalent, in the installation, maintenance and technical support of computer software and hardware applications of which one (1) year must have been in a supervisory capacity; OR 2.Possession of an Associate's Degree AND four (4) full-time paid work experience, or its part-time equivalent, in the installation, maintenance and technical support of computer software and hardware applications, two (2) years of which must have been in a supervisory capacity; OR 3.Graduation from high school or possession of a high school equivalency diploma AND six (6) full-time paid work experience, or its part-time equivalent, in the installation, maintenance and technical support of computer software and hardware applications, two (2) years of which must have been in a supervisory capacity; OR 4.An equivalent combination of education/training and experience as defined by the limits of (1), (2) and (3) above.

MINIMUM QUALIFICATIONS - PROMOTIONAL

Must possess in the Ontario County Information Technology Department;

EITHER:

1.One (1) year of Permanent Competitive status as a Business Analyst or a Network Analyst; OR 2.Two (2) years of Permanent Competitive status as a Technical Specialist (Information Systems); OR 3.A combination of (1) and (2) which equals no less than two (2) years of service in the Ontario County Information Technology Department.

APPLICATION DEADLINE / LAST FILING DATE

•: • Last filing date established for an announced exam always supersedes posting date.

HOW TO APPLY

All applications must be received through the Ontario County Civil Service Employment Portal. Ontario County is an Equal Opportunity Employer and, as such, offers equal opportunities for all qualified applicants with no discrimination as to age, race, color, creed, sex, national origin, sexual orientation, military status, predisposing genetic characteristics, marital status, domestic violence victim status, disabilities or, in certain circumstances pursuant to Executive Law 296, conviction record. Any person with a disability requesting reasonable accommodations in order to participate in examinations will be accommodated. Rev. 7/22/2020