Application Support Analyst

Job Description :

- What You ll Do Provide hands-on, real-time support for front-end electronic trading applications used by the Equities desk. Troubleshoot complex issues across UI behavior, connectivity, routing, and messaging flows. Read, interpret, and debug scripts; assist with Python-based automation and support tooling. Perform Linux-based diagnostics, including system health checks, log analysis, and hardware/connectivity troubleshooting. Monitor application health, maintain monitoring frameworks, and adjust alerts as necessary. Actively own incidents from identification through resolution, escalating when appropriate. Partner directly with traders and front-office stakeholders, communicating clearly and calmly under pressure. Ensure the stability and continuity of trading operations throughout live market hours. Required Skills & Experience (Must-Haves) Strong Python scripting experience (used for automation, parsing logs, or building support tools). Solid Linux background (system health checks, log analysis, command-line troubleshooting). Understanding of networking fundamentals (TCP/IP connectivity, routing, message flow).

High-Pressure Tolerance:

Proven ability to multitask, stay composed, and make sound decisions in fast-paced, real-time environments.

Exceptional Communication:

Flawless interpersonal skills with the confidence and professional presence to work directly with front-office users and senior stakeholders. Preferred Skills & Experience (Nice-to-Haves) Experience supporting Equities, Electronic Trading, or Capital Markets environments. Familiarity with market structure, order routing, or FIX messaging. Prior experience supporting trading platforms or real-time, high-availability systems.