Job Description
Job description Dice is the leading career destination for tech experts at every stage of their careers. Our client, HonorVet Technologies, is seeking the following. via Dice today! HonorVet Technologies ( SDVOSB ) is a certified veteran-owned staffing and workforce solutions company recognized for its industry certifications, commitment to quality talent acquisition, and excellence in delivering IT, healthcare, federal, state, and SLED (State, Local, and Education) staffing services, helping organizations build reliable, compliant, and high-performing teams across mission-critical sectors.
Title:
Level 2 Support Engineer Schedule:
Monday-Friday, 9:00am-5:00pm, or as needed for escalations Location:
New York, NY — hybrid, onsite once per week Role Overview Responsible for providing advanced application development and 24x7 production support for enterprise platforms, ensuring system stability, performance, and continuous improvement. Key Responsibilities Develop and support .NET-based applications (C#, ASP.NET, .NET Core, Web API, WCF
) using Microsoft SQL Server and Visual Studio. Collaborate with architecture and development teams to design scalable, high-performing solutions. Support containerized environments (Docker/Kubernetes) and manage deployments via Azure DevOps CI/CD pipelines. Monitor and troubleshoot systems using Kafka, Elasticsearch, and Kibana. Perform database design, query optimization, and performance tuning (DDL/DML). Produce and maintain technical documentation, architecture diagrams, and flowcharts. Ensure high-quality code through code reviews, testing (unit/functional), and adherence to best practices. Develop and execute test plans, cases, and scenarios, and analyze results for continuous improvement. Provide L2 production support, including incident resolution, escalation management, and status reporting. Participate in change management processes and collaborate with cross-functional teams (network, infra, DevOps). Support web application deployment on IIS and maintain operational stability. Contribute to customer engagement and relationship management. Required Skills & Experience Strong experience in .NET development and full-stack technologies (including AngularJS, Node.js, Java, jQuery). Hands-on experience with Kubernetes, Docker, and Azure DevOps pipelines. Working knowledge of Linux environments. Experience with distributed systems, messaging platforms (Kafka), and observability tools (Elastic stack). Exposure to Cloudera and Big Data ecosystems. Advanced expertise in SQL performance tuning. Keywords staffing training-certification mergers-and-acquisitions talent-acquisition information-technology health-care state-local-municipal education-training clubs-organizations mission-critical training-and-development app-development application-development continuous-improvement-process-cip c-sharp application-service-provider asp-net dot-net application-programming-interface-api wcf sql microsoft-sql-server microsoft-visual-studio visual-studio planning-and-design visual-art-design product-development-and-design docker kubernetes microsoft-azure azure-devops development-operations-devops customer-intelligence-ci continuous-integration cd-certificate-of-deposit ci-cd troubleshooting kafka elasticsearch kibana query-optimization vehicle-modification-tuning code-review testing-and-analysis policies-and-practices sensors-test-measurement reporting-and-disclosure adaptive-project-management-and-reporting change-management organizational-change-management change-and-release-management web-applications internet-information-services-iis customer-experience-and-engagement customer-engagement angularjs nodejs java jquery linux distributed-computing messaging-solutions observability elastic-go elk-stack big-data