Technology Support Engineer

Title:

T echnology

Support Engineer Location:

West Hampton, NY Position Type:

Full Time Compensation Pay Range:

$75,000 Per Year Description Join our team as a Technology Support Engineer, providing essential on-site IT, Audio/Video, and Video Conferencing support in a full-time capacity. Based in West Hampton, NY, this role involves traveling to various locations on the East End of Long Island to support employees and clients. Candidates should be experienced in both MacOS and Windows environments, with a strong ability to manage multiple tasks and deliver prompt user support. Key Responsibilities Deliver high-quality technology support services to employees and clients. Log all IT engagements into a ticketing system for performance tracking. Travel to branch locations within eastern Long Island as needed. Serve as the first line of support for all technology issues and requests. Prepare and operate AV equipment for events and meetings. Qualifications Minimum 2 years'' experience in an end-user facing IT support role. Ability to travel to the corporate office as needed using personal transportation. Experience with both MacOS and Windows operating systems. Strong skills in managing challenging, rapid-response user support. Excellent communication and interpersonal skills. Core Technologies Office Productivity Suite | Web Conferencing Tools | Mobile Device Management | Network Management Tools Contact Authorization By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here . Onboarding Expectations Learn more about our Onboarding Process here EEO Statement Learn more about our EEO policy here #LI-JG1