IT Technical Support Specialist

This position will require travel 1-2x per month around the LI area and 1-2x per year in the NY/NJ area. Travel expenses are covered This position is open for contract to hire and direct hire . The direct hire salary is $ 75,000 to $ 90,000 per year.

Required Skills:

Must have a reliable vehicle and be available to travel within an assigned geographical region 5-7 years experience in an IT support related position Pristine communication skills with ability to provide -white glove- customer service both written and verbal. Professional attitude and appearance is critically important to the success of this position Thorough knowledge of MS Office 365, Windows 10, Windows Servers, Active Directory Prior knowledge of service ticketing systems (ConnectWise is a big plus) Experience installing VPN firewalls, routers, switches, IP cameras, phone systems and wireless access points Running and terminating low voltage wiring (Cat cable, RJ45, RJ11) Strong troubleshooting and critical thinking skills Ability to multitask, prioritize, and manage time efficiently Self-motivated with the ability to work in a fast-paced environment Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations

Preferred Skills:

ConnectWise and MSP experience Cisco and/or Meraki experience Cybersecurity experience or related certification Familiarity with mobile devices such as iPhones, iPads, Android, etc. Mac OS X Apply today for immediate consideration. I look forward to hearing from you !!