Test Center Administrator

Description We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Westbury, New York. In this long-term contract role, you will play a key part in ensuring that testing sessions run smoothly and that candidates have a secure and fair experience. This position requires a flexible schedule, including availability for evenings and Saturdays, with schedules provided two weeks in advance.

Responsibilities:

• Greet test takers, verify their identification, and guide them through the check-in process.
• Conduct security checks, including using wands, to maintain a secure testing environment.
• Monitor examinees throughout the testing process to ensure compliance with procedures.
• Address and resolve any candidate concerns or issues promptly and professionally.
• Enforce test center policies and safeguard all materials and equipment.
• Maintain accurate records and report any irregularities or incidents.
• Ensure a comfortable and fair testing environment for all candidates.
• Assist with the setup, maintenance, and packing of computer equipment as needed.
• Represent the organization's values and mission in all interactions.
• Perform administrative tasks, including scanning documents and answering inbound calls. Requirements
• High school diploma or equivalent; college experience is a plus.
• At least one year of customer service experience in roles such as retail, call centers, or restaurants.
• Proficiency in Windows-based programs, including Office applications and web browsers.
• Strong verbal and written communication skills for interacting with candidates and colleagues.
• Ability to handle multiple tasks and perform basic equipment maintenance.
• Physical capability to lift up to 40 pounds, remain seated for extended periods, and move around testing rooms frequently.
• Visual ability to monitor computer screens and camera feeds during exams.
• Flexibility to work a variety of shifts, including Saturdays and occasional evenings.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .