Onsite IT Technician - Cincinnati, OH

Job Description We are looking to hire 2 entry level IT Technicians supporting our customer.

• 1 resource needed at 5289 Vine St, St Bernand, OH
• 1 resource needed at 8700 Mason Montgomery Road, Mason, OH We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• 2+ years in a help desk, desktop support, or technical support role
• Great customer service skills, and comfortable supporting customers over chat, email, phone, and in person
• Experience remotely logging into devices for troubleshooting
• Experience working in a ticketing system, preferably Service Now
• Prefer experience working with IT hardware, even better if that experience is printers