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Technical Support Specialist
Job
Robert Half
Cincinnati, OH (In Person)
Full-Time
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Job Description
We are looking for a Technical Support Specialist to provide hands-on support for desktop systems, peripheral equipment, and end-user hardware in Cincinnati, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, maintaining device performance, and delivering dependable on-site service. The position focuses on supporting a range of computer hardware, managing physical equipment setup, and assisting with connectivity and workstation needs in a detail-focused environment.
Responsibilities:
- Provide on-site technical assistance for desktops, laptops, and related equipment, ensuring issues are diagnosed and resolved efficiently.
- Install, configure, and maintain computer hardware and associated peripherals to support daily business operations.
- Set up and organize cabling for workstations, devices, and hardware connections while maintaining a clean and functional environment.
- Support Dell and Apple equipment by troubleshooting device problems, performing basic repairs, and coordinating hardware replacements when needed.
- Prepare, deploy, and test end-user systems to confirm proper performance, connectivity, and readiness for use.
- Track hardware-related incidents, document completed work, and communicate updates clearly to users and internal teams.
- Assist with moves, adds, and changes involving desktop equipment, monitors, docking stations, and other technical assets.