Technical Support Analyst

Join Our Team at Avita Health System Avita Health SystemAvita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic locations. Over the past few years, weve tripled in size, now employing over 2,300 team members and more than 200 physicians and advanced practitioners. Our mission is to deliver high-quality, compassionate care to the people who depend on us.

Were currently seeking a dedicated Technical Support Analyst to join our Information Services Department at our hospital locations.

Position OverviewThe Technical Support Analyst is responsible to deliver quality customer service by providing both phone and field service support to all employees and customers throughout the organization by independently analyzing, evaluating, and resolving complex problems.

QualificationsRequired:

Associates Degree preferred or equivalent work experience/certification.

Preferred:

At least 1, and preferably 2 or more years plus experience in a client facing position, call center, help desk or technical support environment or consulting experience.2-3 years of experience in a related field, or equivalent combination of training and/or experience. Experience in a self-directed work environmentDemonstrated ability to research and resolve problems using a variety of resources and tools.

One year of previous experience or willingness to perform general administrative assistant duties. Demonstrated experience managing client/server applications. Why Join the Avita Health System Team?

At Avita, were committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here.

What You Can Expect at

Avita:

A collaborative and engaged workplace cultureCompetitive wages and comprehensive benefitsGenerous paid time off (PTO) to support work-life balanceHealth, dental, and vision insurance options403(b) retirement plans with up to 4% employer matchPaid parental leavePharmacy discounts for employeesFree on-site parkingOpportunities for professional growth and internal advancementRecognition programs, including the DAISY Nursing Award for excellence Join a team that values your contributions and supports your career journey every step of the way.

Location:

Avita Health System Information Services Department Avita Health System is an Equal Opportunity Employer. 8:00a - 4:30p 80 hours per pay