Fiscal Software Support Liaison

Fiscal Software Support Liaison Ohio Mid-Eastern Regional Education Service Agency Ohio Mid-Eastern Regional Education Service Agency - Steubenville, Ohio This job is also posted in

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Job ID:

5659813

Application Deadline:

Jun 30, 2026 11:59 PM (UTC)

Posted:

Yesterday

Starting Date:

To Be Determined Job Description The Fiscal Software Support Liaison is responsible for providing direct assistance to

OME-RESA

customers regarding

USAS/USPS

State Software and related modules. This includes troubleshooting routine issues and escalating complex problems to State Support.

Responsibilities:

Assist Fiscal Software Support Coordinator and the Executive Director in the operation of

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fiscal service department Assists in training, guiding and assisting user personnel in the operation of new or modified computer software and hardware Monitor assigned service operations and help resolve problems Prepares documentation for users Provide training and guidance to staff according to their needs and duties Accept responsibility for decisions and serve as a positive role model Attain expertise in applications for which given primary responsibility Develop programs/reports using available tools Provide training opportunities and communicate with consortium members to ensure that

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services are fully and successfully utilized Maintain open communication and a cooperative relationship with related external agencies and organizations Interact with school districts and state teams to ensure that their technical plans interface appropriately with the technical environment of

OME-RESA

Investigate, implement, and support new technologies Meet internal and external Continuing Education Unit (CEU)/staff development requirements to remain current with advances in information technology and organizational administration Set a professional image for the

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through the use of interpersonal skills, including but not limited to: courteous manners, a positive attitude, and a cooperative demeanor Organize tasks and manage time effectively Maintain the confidentiality of privileged information Maintain an acceptable attendance record and be punctual Uphold board policies and follow administrative procedures Develop and implement procedures and utilities that ensure adequate and secure data processing operations (e.g., data backup, restoration, storage, etc.) Maintain proper control by planning, organizing, and coordinating all activities pertinent to the proper operation of the fiscal service department Facilitate planning and communication within and among

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staff, keeping them informed of the projects and services of the department, and seeking their input as to the ever-changing needs of the department Maintain a positive and cordial relationship with

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staff, owner-customers, and the general public Exercise a leadership role in the improvement of services provided Identify opportunities for growth and expansion of

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services Employ independent judgment, initiative, and decision-making skills Use hardware and software tools to perform needed tasks Interested professionals should submit a cover letter and current resume by June 30, 2026, to: careers@omeresa.net.

Position Type:

Full-time