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Support Tech

Job

Inceed

Broken Arrow, OK (In Person)

$46,800 Salary, Full-Time

Posted 5 days ago (Updated 3 days ago) • Actively hiring

Expires 7/14/2026

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Job Description

Position:
Support Tech Compensation:
$20 - $25 /hour, depending on experience
Location:
Broken Arrow, Oklahoma Inceed has partnered with a great company to help find a skilled Support Tech to join their team! Step into a dynamic role where you will be the first line of defense in providing exceptional technical support. This opportunity allows you to leverage your troubleshooting skills and customer support experience to make a real impact. Join a team dedicated to enhancing user satisfaction and ensuring seamless operations. If you thrive in a tech-driven environment, this role is perfect for you!
Key Responsibilities & Duties:
Provide Tier 1-2 support via ticketing system, phone, chat, and/or walk-ups Troubleshoot Windows workstation issues (performance, profiles, printers, connectivity) Support Microsoft 365 (Outlook/Teams/OneDrive/SharePoint) and basic email troubleshooting Assist with account provisioning and password resets in Active Directory / Azure AD Troubleshoot basic network issues (Wi-Fi, DNS, DHCP, VPN connectivity) Image/reimage PCs, deploy software, and handle endpoint setup for new hires Support peripherals (printers, docks, monitors, scanners, mobile devices) Document fixes, create/maintain KB articles, and keep tickets updated Escalate to Tier 3 / Systems / Network teams when appropriate and follow through
Required Qualifications & Experience:
Technical troubleshooting skills Customer support experience Strong communication skills Problem-solving mindset Nice to
Have Skills & Experience:
Experience with specific software platforms
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit If you are interested in learning more about the Support Tech opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better.
Our mission is simple:
We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-Onsite #INDTUL