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IT Field Technician

Job

Advent Global Solutions, Inc.

Oklahoma City, OK (In Person)

$48,287 Salary, Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/7/2026

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Job Description

IT Field Technician Advent Global Solutions, Inc. - 3.5 Oklahoma City, OK Job Details Full-time | Contract $21.43 - $25.00 an hour 14 hours ago Qualifications Desktop computer repair Data center services Computer operation Customer service Laptop (troubleshooting support) Hardware maintenance High school diploma or GED Computer hardware Driving Desktop (troubleshooting support) Client services Desktop applications Desktop administration CompTIA A+
Full Job Description Driving/Non-Driving:
Driving, may service whole state of OK, main service areas are oklahoma city, lawton, tulsa but may have to drive up to 3 hours.
Duration:
Possibly Long Term Minimum 2 Years Experience - Deskside Support Experience required
Mileage:
250-350 per week
Vaccination Requirement :
Vaccine is NOT required Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Unisys mileage.
Job Profile Summary:
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Key Responsibilities:
Provides the full range of Field Engineering support for an assigned base of large / complex clients. Takes complete ownership of onsite service activity. Performs advanced-level maintenance on all products, including low-complexity installation activities. Provides technical feedback on equipment, systems and processes to improve overall service delivery. Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs. Identifies and resolves systemic issues within the team. Proactively supports the needs of other team members, providing technical assistance and expertise. Contributes to improved client services metrics reporting and documentation. Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.
Key Qualifications:
High School Diploma or GED required May require technical certification or Associate Degree Generally, 2-4 years' experience in area of responsibility. •Must have his/her
OWN RELIABLE
CAR and
CAR INSURANCE
•1+ Years of hands-on experience with laptop and desktop break-fix Computer-building background experience preferred General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications Ability to resolve basic / non-complex problems as directed
Pay:
$21.43 - $25.00 per hour
License/Certification:
CompTIA A+ (Preferred) Ability to
Commute:
Oklahoma City, OK 73149 (Preferred) Willingness to travel: 100% (Preferred)
Work Location:
In person