IT Support Specialist

IT Support Specialist ASTEC Charter School - 2.0 Oklahoma City, OK Job Details Part-time From $36,000 a year 2 days ago Qualifications Computer science Computer Science Computer hardware IT support Associate's degree Information Technology Full Job Description The ideal candidate is organized, responsive, customer-focused, and passionate about supporting education through technology. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field Previous experience in IT support, help desk, or school-based technology support preferred Knowledge of Google Workspace, Microsoft Office, and student information systems (PowerSchool preferred) Basic understanding of networking, device management, and troubleshooting Strong problem-solving and communication skills Excellent customer service and organizational abilities Ability to prioritize tasks and respond to urgent technology needs Ability to lift up to 50 lbs and move throughout campus Ability to work occasional extended or irregular hours as needed ResponsibilitiesTechnical Support Serve as the first point of contact for staff and student technology support Troubleshoot hardware, software, printer, and connectivity issues Respond to and resolve Level 1 and basic Level 2 support requests Maintain and update help desk tickets Device Management Set up, configure, and deploy Chromebooks, laptops, projectors, and other devices Maintain inventory and tracking of technology equipment Document damaged or malfunctioning devices Coordinate repairs and vendor support when needed Systems & Account Support Assist with Google Workspace account management and password resets Support PowerSchool and educational platforms such as IXL and Study Island Ensure users have proper access to required systems and tools Classroom & Event Support Support teachers with classroom technology needs Assist with technology setup for testing, presentations, meetings, and school events Provide onboarding support for new staff by preparing devices and accounts Professional Expectations Maintain professionalism, reliability, and confidentiality Communicate clearly and effectively with staff and administration Support cybersecurity and safe technology practices across campus Attend required staff meetings, trainings, and school events Why Join ASTEC Charter Schools? Supportive and collaborative school environment Opportunity to make a direct impact on student learning and staff success Meaningful work in an education-focused setting Professional growth opportunities Apply Today Join our team and help support the technology that powers teaching and learning at ASTEC Charter Schools.

Job Type:

Part-time Pay:

From $36,000.00 per year

Experience:

IT support: 1 year (Required)

Work Location:

In person