Technical Support Specialist

General Purpose of Job:

This role is responsible for providing in-depth technical support to dealers, consumers, and internal teams. The ideal candidate has hands-on experience with mobile audio products and installation, strong troubleshooting abilities, and maintains a positive, team-oriented attitude when working through complex systems.

Key Responsibilities :

Provide technical support for car audio, marine, powersports, motorcycle, and OEM applications Assist customers in designing and achieving their desired audio systems Troubleshoot product and installation-related issues across a wide range of applications Design and model enclosures based on customer needs and performance goals Guide customers through installation and system integration processes Collaborate with internal teams including R&D, Product Planning, Warranty, Marketing, and OEM divisions Maintain detailed documentation of support cases and solutions

Qualifications:

Advanced troubleshooting experience with complex electrical systems— highly preferred Experience with enclosure design software or acoustic modeling tools— highly preferred Minimum of 2 years of mobile audio installation experience Strong technical knowledge of mobile audio equipment and systems Experience integrating aftermarket products into newer vehicles Ability to read and interpret vehicle electrical schematics Familiarity with and ability to use test equipment such as Digital Multimeters (DMM), Oscilloscopes, and Real-Time Analyzers (RTA) Basic algebra and geometry skills (for enclosure design and system calculations) Strong problem-solving skills and attention to detail Excellent communication skills and ability to work well in a team environment

Essential Functions of Job:

Must be able to operate a computer and telephone Must be able to work collaboratively in a team-focused environment Must be able to read, write, and communicate verbally Must be able to sit for long periods of time Must be able to work 8-5 Mon

• Fri on-site in

Stillwater, OK Job Type:

Full-time Pay:

$18.00

• $25.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person Technical Support Specialist Stillwater, OK 74075 $18

• $25 an hour
• Full-time $18
• $25 an hour

•

Full-time General Purpose of Job:

This role is responsible for providing in-depth technical support to dealers, consumers, and internal teams. The ideal candidate has hands-on experience with mobile audio products and installation, strong troubleshooting abilities, and maintains a positive, team-oriented attitude when working through complex systems.

Key Responsibilities :

Provide technical support for car audio, marine, powersports, motorcycle, and OEM applications Assist customers in designing and achieving their desired audio systems Troubleshoot product and installation-related issues across a wide range of applications Design and model enclosures based on customer needs and performance goals Guide customers through installation and system integration processes Collaborate with internal teams including R D, Product Planning, Warranty, Marketing, and OEM divisions Maintain detailed documentation of support cases and solutions

Qualifications:

Advanced troubleshooting experience with complex electrical systems— highly preferred Experience with enclosure design software or acoustic modeling tools— highly preferred Minimum of 2 years of mobile audio installation experience Strong technical knowledge of mobile audio equipment and systems Experience integrating aftermarket products into newer vehicles Ability to read and interpret vehicle electrical schematics Familiarity with and ability to use test equipment such as Digital Multimeters (DMM), Oscilloscopes, and Real-Time Analyzers (RTA) Basic algebra and geometry skills (for enclosure design and system calculations) Strong problem-solving skills and attention to detail Excellent communication skills and ability to work well in a team environment

Essential Functions of Job:

Must be able to operate a computer and telephone Must be able to work collaboratively in a team-focused environment Must be able to read, write, and communicate verbally Must be able to sit for long periods of time Must be able to work 8-5 Mon

• Fri on-site in

Stillwater, OK Job Type:

Full-time Pay:

$18.00

• $25.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person