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IT Support Specialist I

Job

Zeeco

Tulsa, OK (In Person)

Full-Time

Posted 3 days ago (Updated 10 hours ago) • Actively hiring

Expires 7/4/2026

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Job Description

IT Support Specialist I Zeeco - 3.5 Tulsa, OK Job Details Full-time 20 hours ago Qualifications Typing Full Job Description •This position is fully on-site based out of our Headquarters in Tulsa, OK•
Job Description:
Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.
Job Duties:
Act as primary customer contact for incoming technical issues Gather required information and log into ticketing system Implement known solutions from Helpdesk Support Center Processes common workflows Escalate incidents beyond tier 1 support
Qualifications:
Education:
A+
Certification Preferred Experience:
1+ years of relevant experience Familiarity with Autodesk products is a plus
Required Skills:
Technology Savvy, Keyboarding, Troubleshooting, Customer Service Recommended Skills:
Microsoft Office Proficiency, Naturally Organized