Application Support Supervisor

Job Listing ID:

4440166

Job Title:

Application Support Supervisor Application Deadline:

05/21/2026

Job Location:

Lake Oswego

Date Posted:

02/21/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Lead and Inspire:

Application Support Supervisor (Accounting Solutions) Empower a high-performing team of eight support specialists dedicated to our Vista Web and Field accounting products while shaping the future of customer success! As an Application Support Supervisor, you will provide the strategic leadership and direction essential to optimizing performance, managing complex customer challenges, and safeguarding the exceptional service our clients depend on.

About Us:

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

Trimble empowers customers to drive productivity and progress with connected hardware and software solutions.

What Makes This Role Great:

In this role, you will be the catalyst for team growth and operational excellence for a specialized group supporting critical accounting software. You will have the unique opportunity to provide vital leadership and strategic direction, directly influencing how our customers interact with Vista Web and Field products while identifying key improvement opportunities to elevate the support experience. Key Exciting Responsibilities

• Lead and inspire a team of eight support specialists focused on Vista Web and Field accounting products to ensure consistent, high-quality service.
• Provide strategic direction and hands-on coaching to optimize team performance and foster professional development.
• Manage and resolve complex customer issues, serving as a senior point of escalation to safeguard overall satisfaction.
• Identify and implement process improvement opportunities to streamline workflows and enhance the customer support journey.
• Champion the adoption of AI-powered tools and gather feedback to drive innovation within the support department. Essential Skills & Experience
• 2+ years of experience in application customer support or a related technical environment.
• Demonstrated ability to provide clear leadership and strategic direction to a frontline team.
• Strong problem-solving skills with experience managing complex customer escalations.
• Excellent communication skills and the ability to maintain consistent service standards.
• Proficiency with business software such as Salesforce and Google Workspace.

Bonus Points For:

• Previous experience leading support teams specifically within the accounting or financial software industry.
• Familiarity with Vista Web, Field products, or similar ERP solutions.

Logistics:

Location:

Knoxville, TN, or Lake Oswego, OR (

Note:

... For full info follow application link. It is Trimble's policy that candidates are entitled to equal employment opportunities without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation or the presence of a medical condition or disability.

Job Classification:

Computer User Support Specialists Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

$67,700.00 to $93,200.00 per Year Depending on Experience Job Requirements

Experience Required:

 At least 2 years

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A