Tier 1.0 Help Desk Specialist

Job Listing ID:

4462479

Job Title:

Care Coordinator 2

Application Deadline:

Open Until Filled

Job Location:

Portland

Date Posted:

03/28/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Care Coordinator 2

US-OR-Portland Requisition ID:

2026-38564

Position Category:

Medical Assistant/LPN

Job Type:

AFSCME union represented

Position Type:

Regular Full-Time

Posting Department:

Digestive Health Practice

Posting Salary Range:

$29.38-$39.72 per hour with offer based on experience, education, and internal equity

Posting FTE:

1.00

Posting Schedule:

Monday-Friday

Posting Hours:

8:30am-5:00pm

HR Mission:

Healthcare

Drug Testable:

Yes Department Overview The Specialty MA role provides a wide range of clinical support duties and is an integral part of the medical care team. The Specialty MA independently performs clinical administrative and technical functions that is critical within the department of Gastroenterology. This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient. The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient's representative. This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating. This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit. This role will work under the clinical direction of the physicians and directly reports to the Clinical Support Supervisor. Function/Duties of Position Patient Care Management - Responsible for coordinating and managing aspects of the patient's clinical care process. Works with the providers by providing support with medication refills and providers support to the patient and family. Places lab, diagnostic and scheduling orders as directed by the physicians and coordinates with facilities and patients. Monitors the Epic in Basket messages and ensures timely response is received by patient, providers and answers messages within their scope. Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care. Manages Prior Authorization and processes appeals appropriately. Insures all needed testing is resulted and in the patients EMR prior to appointments/procedures. Care coordination - Ensures patients follow through with outside referrals to other specialties, labs and diagnostic imaging. Requests and inputs the results of the outside testing into the EMR and forwards to the provider/RN for review. Works with provider and RN to insure patients are completing needed testing according to their surveillance schedule. Communication - Provides informat Equal employment opportunity, including veterans and individuals with disabilities.

PI283397267

Job Classification:

Registered Nurses Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 At least 1 year

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A