PC Technician

We are looking for a PC Technician to support end users during a Microsoft Entra deployment in Feasterville Trevose, Pennsylvania. This Long-term Contract position focuses on preparing user devices, guiding employees through authentication setup, and ensuring a smooth transition to refreshed workstations. The ideal candidate is comfortable following defined processes, working directly with users, and resolving common hardware and software setup needs in a fast-paced environment.

Responsibilities:

• Support the Microsoft Entra rollout by preparing user devices and completing assigned setup activities at each site.
• Guide employees through OneDrive synchronization, multi-factor authentication enrollment with Microsoft Authenticator, and browser profile transition from Chrome to Edge.
• Reimage workstations with a clean operating system installation as part of device refresh and deployment tasks.
• Assist users with accessing their newly configured computers and confirm successful sign-in to required systems.
• Transfer and validate user files so business-related documents and resources are available in the appropriate organizational environment.
• Test access to essential applications, accounts, and services to ensure each user is ready to work after deployment.
• Document issues encountered during setup and escalate complex user or device problems to the designated support team for further resolution.
• Handle basic hardware-related tasks involving desktops, laptops, cables, and peripheral equipment as needed during deployment activities.