PC Technician

We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption.

Responsibilities:

• Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator.
• Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge.
• Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed.
• Assist employees with signing in to newly prepared devices and confirm successful access to their accounts.
• Move user files from cloud storage into the required organizational environment and verify availability of work-related resources.
• Test core applications and services after setup to ensure each user can perform daily job functions without issue.
• Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team.
• Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location.