PC Technician

We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness.

Responsibilities:

• Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform.
• Reimage workstation hardware and install a clean operating system to align devices with current technical standards.
• Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment.
• Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services.
• Follow established deployment procedures at each site to complete device setup accurately and efficiently.
• Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed.
• Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion.