IT OPERATIONS SPECIALIST

We exist to serve those affected by incarceration by being Ambassadors of Life Change through the Gospel of Jesus Christ . What Current Employees are Saying "Knowing and seeing leadership hold true to the vision of the Ministry is refreshing." "My work here is directly impacting someone's life in a positive way." "What I do empowers the front-line staff to reach lives with the Gospel of Jesus Christ." "In a world without conviction, Jubilee upholds conviction and places Christ at the center." Why Join Us? Positive and Faith-filled work environment Work for a meaningful purpose Support Life Change through the Gospel of Jesus Christ Make a real difference behind the scenes Be part of a mission-driven team Prayer and Devotions with your Co-workers Small, tight-knit team Set schedules What You'll Do Serve as the primary point of contact for technology providers (e.g., Flagstream, Comcast), primarily via remote communication Act as a technology resource for all departments, including office and retail locations Diagnose and resolve issues related to software, Windows operating systems, hardware, and network systems (Active Directory, Ethernet, wireless) for staff and POS systems Manage facility security systems, including cameras and alarms Support the security of the organization's local area network, email, and file systems Research, plan, and implement system upgrades and IT initiatives, including hardware procurement and deployment Develop proficiency in software platforms used across departments, including thrift store POS systems Advise and support technology use to enhance Aftercare programs Stay abreast of industry trends and emerging technologies, identifying opportunities to leverage new solutions to enhance and support business objectives. Who You Are Have a heart for service and alignment with our Christian values Highly motivated hands-on problem solver Strong customer service orientation Strong technology skills and business acumen Experience implementing SAP S/4Hana, EWM, SAC, CPI, BTP Knowledge of the change control process and procedures Foundational understanding of

IT SDLC, ITSM, ITIL

The Details Schedule :

Monday -

Friday Hours:

8:00 am to 4:30 pm

Compensation:

$24.00/hour

Full Time Benefits :

Paid Time Off Staff Devotions Health Insurance, Dental, Vision Free Life Insurance 403b Retirement Plans