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IT Support / Desktop Support Engineer
Job
ComTec Information Systems
Malvern, PA (In Person)
Full-Time
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Job Description
Position:
IT Support /Desktop Support Engineer Location:
40 Liberty Boulevard Malvern, PA - 19355-1418Duration:
4+Months Description:
Highlights - This is a role to support the site directly onsite all week with a service bar / genius bar style service. They will supporting all End User Compute, Networking patching, smart hands, Audio visual / conference room / MTR assistance. Will need to understand PC and MAC, OT networks, and M365 office suite items.Position Description:
- Performs IT operations and maintenance activities according to approved procedures, guidelines and standards.
- Supports customization and facilitates IT operations and maintenance processes.
- Implements programs and procedures for safeguarding data/information security and safety.
- Executes and/or organizes relevant testings.
- Designs and documents existing and changed IT operational processes.
- Develops necessary service levels in order to fulfill business requirements.
- Performs 2nd-level user help desk activities, individual coaching and trainings.