Endpont Support Engineer(Intune & Fortinet Focus)

The Endpoint Support Engineer is a hands-on, engineering-focused role dedicated to the design, deployment, and maintenance of our modern endpoint infrastructure. The core focus is leveraging Microsoft Intune (Endpoint Manager) and Fortinet MDR to manage and secure all corporate devices (Windows, mobile, etc.), ensuring high security standards and a seamless end-user experience Description Technical Support & Troubleshooting (30%)

• Provide Tier 2 technical support for end-user incidents and service requests.
• Troubleshoot and resolve issues related to Windows OS, Microsoft Office suite, Active Directory, Printing infrastructure, company applications, and basic network connectivity. Modern Endpoint Management & Engineering (50%)

Intune Administration:

Serve as the subject matter expert (SME) for Microsoft Intune, responsible for day-to-day administration, configuration, and proactive monitoring.

Device Lifecycle:

Design and manage the complete lifecycle of endpoints using Intune, including device enrollment (Autopilot), configuration profiles, compliance policies, and retirement.

Application Deployment:

Manage and deploy software applications, updates, and patches to endpoints via Intune and other deployment tools.

Security & Compliance:

Develop, test, and implement security and compliance policies (e.g., firewall, encryption, restricted apps) in Intune to align with organizational security requirements. Develop and administer patch management policies, ensuring the organization's endpoints are secure and up-to-date.

Policy Management:

Manage and transition Group Policy Objects (GPOs) to modern policy management within Intune (Settings Catalog, Administrative Templates).

Troubleshooting:

Provide deep-dive technical analysis and resolution for complex endpoint, OS, and Intune-related issues (Tier 3). Collaboration & Strategy (20%)

• Collaborate with IT Architects and the Cybersecurity and Compliance team to ensure endpoint configurations meet security audit requirements (e.g., integrating with Microsoft Defender for Endpoint).
• Document all configurations, standards, and engineering processes related to endpoint management.
• Evaluate and recommend new technologies and processes to enhance endpoint security, efficiency, and user productivity. Required Qualifications & Skills

Experience:

4+ years of experience in systems administration or engineering, with at least 2 years focused on modern endpoint management.

• Intune Expertise (Must-Have): Deep, demonstrable knowledge and hands-on experience with Microsoft Intune (Endpoint Manager) and Azure Active Directory/Entra ID.

OS Knowledge:

Expert-level knowledge of Windows 11 troubleshooting and configuration.

Scripting:

Proficiency with PowerShell for automation, configuration, and advanced troubleshooting on endpoints.

Networking/Security:

Strong understanding of security concepts (MFA, Conditional Access, Zero Trust) and how they apply to endpoint access. Top Skills Details Technical support, Customer service, Windows, Active directory, Office 365, Application support, ServiceNow Additional Skills & Qualifications Preferred Certifications (Highly Valued)

Microsoft Certified:

Endpoint Administrator Associate (MD-102)

• Microsoft 365

Certified:

Enterprise Administrator Expert (MS-102)

• Azure or Security-related certifications.

Job Type & Location This is a Contract position based out of Monroeville, PA. Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Monroeville,PA.

Application Deadline This position is anticipated to close on Feb 25, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.