IT Support Specialist

Got a knack for fixing what's broken — and a head for keeping projects on track? We want to talk to you.

Three Rivers Endodontics is growing:

new locations, new systems, new ways of working — and we need someone who can keep our day-to-day technology running smoothly while also driving the projects that move us forward. This isn't a "just tickets" IT role. You'll split your time between hands-on troubleshooting for our team across the Greater Pittsburgh area and leading the rollouts, upgrades, and tech initiatives that come with a growing organization. What you'll actually be doing Keeping things running. You'll be the go-to person for desktops, laptops, printers, networks, accounts, and everyday tech headaches — solving problems quickly so our team can stay focused on patient care. Leading projects from idea to done. New office build-out? System rollout? Vendor switch? You'll help to scope it, plan it, budget it, and see it through — keeping leadership in the loop the whole way. Shaping how we use technology. From database and reporting projects to expanding how we use AI in the practice, you'll have a real seat at the table for what comes next. Building better systems. You'll maintain the infrastructure, manage our technology inventory, and create the documentation and processes that make everyone's job easier. You'd be a great fit if you... Have 5+ years of helpdesk or desktop support experience (healthcare or dental a plus, but not required) Know your way around Windows, Microsoft 365, and core networking basics (TCP/IP, DNS, DHCP) Have 3+ years of having planned or coordinated projects before — juggling timelines, budgets, vendors, and people without losing your cool Communicate clearly, whether you're walking a stressed-out user through a fix or giving leadership a project status update Like solving puzzles, staying organized, and being the person people count on Bonus points for technical certifications (A+, Network+), project management credentials or coursework (PMP, CompTIA Project+, PRINCE2), experience with tools like Microsoft Project, Asana, or Monday.com, and familiarity with HIPAA and healthcare data privacy. Why Three Rivers Endodontics We're a tight-knit, growing team that genuinely cares — about our patients and about each other. You'll work directly with our COO and CEO, have real influence over how technology shapes our future, and be part of a culture built on teamwork, integrity, and continuous growth. Work Environment This role includes in-office work with regular travel between practice locations. Responsibilities may involve lifting and setting up computer equipment and responding to occasional urgent or after-hours support needs. Ready to keep us up and running — and moving forward? We'd love to hear from you. Apply today and tell us about a project you're proud of and a tech problem you enjoyed solving. Three Rivers Endodontics | Multiple locations across the Greater Pittsburgh region

Job Type:

Full-time Pay:

$50,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person