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Helpdesk/Desktop Support (Level 1-2)

Job

North Wales Water Authority

North Wales, PA (In Person)

$52,500 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Helpdesk/Desktop Support (Level 1-2) North Wales Water Authority, North Wales PA. The North Wales Water Authority (NWWA) is currently accepting applications for a full-time position of Helpdesk/Desktop Support in our IT Department. Various technical duties and skills are required, including but not limited to performing basic network troubleshooting, preparing new hardware and software for installation, monitoring our support ticket queue and other computer related duties, as assigned. Applicants should possess strong communication, organizational, and analytical skills. They must be detail-oriented, be able to work on varying tasks simultaneously and problem-solve. Knowledge of MS Operating systems, SQL servers and queries is required. Minimum job requirements include a computer related associate's degree and/or equivalent IT work experience, possession of a valid PA Driver's License, successful completion of a background check, physical and drug screen. The NWWA provides competitive compensation commensurate with experience, including an excellent employee benefits program as follows:
NWWA BENEFIT SUMMARY
Full-time employees are eligible for the following: affordable health benefits including medical, dental and vision coverage, life insurance, Short- and Long-Term Disability Insurance, 401(k) plan with a company match, tuition reimbursement program and continuous education opportunities, paid time off allowance that increases with tenure, 10 paid holidays, Employee Assistance Program, uniform allowance for qualifying positions The salary range for this position is $50,000 - $55,000, based upon experience. Interested parties should obtain an employment application and related information online at www.nwwater.com. The application deadline is June 19, 2026, at 2:00 pm., unless extended by the NWWA. No telephone inquiries will be accepted. All applications will be held in confidence. The NWWA is an equal opportunity employer.
Job Type:
Full-time Pay:
$50,000.00 - $55,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Work Location:
In person