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IT Desktop Technician

Job

Beacon Hill Staffing Group

Philadelphia, PA (In Person)

Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/10/2026

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Job Description

To Apply for this
Job Click Here Location:
M-F on site Philadelphia This role involves hands-on deskside support, ticket resolution, and direct customer interaction in both Windows and Mac environments.
Responsibilities:
Respond to and resolve 10-15+ tickets per day in a fast-paced environment Provide onsite/deskside support for end users Deliver phone support as needed Troubleshoot hardware, software, and system issues across Windows and Mac platforms Support users in complex environments where users have full admin access Diagnose and resolve technical issues with minimal supervision
Required:
2+ years of desktop support or related IT experience Experience supporting Windows and/or Mac environments Strong problem-solving and troubleshooting skills Ability to think critically and work independently Self-driven with strong initiative Customer-facing experience in an IT support setting Willingness to learn and adapt to new technologies
T1392904-PHI
_1780680983 To Apply for this Job Click Here