Technology Support Engineer

Technology Support Engineer Experis

• 3.3 Philadelphia, PA Job Details Contract $30
• $33 an hour 9 hours ago Qualifications Non-technical user support Customer communication Field service Software deployment Windows Desktop (troubleshooting support) Full Job Description Our Fortune 500 client (One of the world's companies) in Allentown, PA is looking for hardworking, motivated talent to join their innovative team.

Are you a Technology Support Engineer with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!

Position Title:

Technology Support Engineer Duration:

6+ months with high possibilities of extension

On-Site:

Allentown, PA Pay Range:

$30-33/hr on W2

Job Description:

Must-have skills: 1. Strong windows OS troubleshooting 2. Strong interpersonal & communication skills 3. Ability to work effectively with non-technical users in corporate environment

Responsibilities:

We are supporting a company through a Windows 11 upgrade initiative and is seeking a Service Desk / Field Services resource to provide hands on desktop support and end user assistance. This role is customer facing and requires strong technical troubleshooting skills combined with excellent interpersonal communication. The ideal candidate is comfortable working directly with corporate users, resolving desktop and application issues, and supporting OS upgrades in an enterprise environment.

Key Responsibilities:

Provide service desk and/or field support to end users during a Windows 11 upgrade Troubleshoot desktop operating system issues and hardware related problems Support and resolve client application compatibility issues related to Windows 11 Assist users with post upgrade questions, configuration issues, and basic training Document issues, resolutions, and escalations according to support processes Work closely with technical teams to ensure a smooth and efficient upgrade experience Deliver a high level of customer service while interacting with corporate users

Required Skills & Experience:

Prior experience in a Service Desk or Field Services role Strong Windows desktop OS troubleshooting skills Hands on experience supporting or deploying Windows 11 Experience troubleshooting client application compatibility issues Excellent interpersonal and communication skills Ability to work effectively with non-technical users in a corporate environment What type of education is needed for this position? Bachelors Comments Customer Technical Support (P3

• Advanced) Are you interested ?

Please click apply button! If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:

Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (

NYSE:

MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands

• Manpower, Experis, Talent Solutions, and Jefferson Wells
• creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity
• as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year
• all confirming our position as the brand of choice for in-demand talent.