Customer Sales and Support Specialist (Technical)

Customer Sales and Support Specialist (Technical) KOBOLD Instruments Pittsburgh, PA Job Details Full-time 18 hours ago Qualifications Engineering Technical support Technical Proficiency Full Job Description Measure What Matters — With Us At KOBOLD , we help people measure what matters. We develop and manufacture high-quality instruments that measure flow, pressure, level, and temperature across industrial applications. With more than 300 product lines, KOBOLD is known for superior quality, technical innovation, and one of the broadest portfolios of sensors, switches, and transmitters in the industry. For decades, we've helped shape the field of industrial instrumentation. Now we're growing — and this is where YOU come in. What This Role Actually Is (And Isn't) This is an onsite, inbound technical sales role — not field sales.

You will:

Work from our Pittsburgh office Manage incoming customer and distributor opportunities Review technical requirements Consult with customers and engineers Deliver accurate quotes and solutions You will not : Go door-to-door Cold call in the field Travel extensively This role is highly transactional, consultative, and relationship-driven , focused on helping customers select the right technical solution quickly and effectively. Why You'll Love Working Here The Technical Sales Representative is a key role at KOBOLD. You'll join a collaborative team where every voice matters and where you can grow your technical and commercial expertise. In this role, you will: Manage inbound phone calls and email sales opportunities from inquiry through quote Collaborate with customers to understand application needs Use technical knowledge to recommend appropriate solutions Partner with engineers to interpret requirements Coordinate with vendors on product details, pricing, and delivery timelines Build strong relationships with customers and distributors Develop deep knowledge of our products, processes, and applications You'll use both your technical curiosity and communication skills every day . What You Bring Technical Curiosity + Sales Mindset You enjoy understanding how things work and helping others solve problems. You can grasp technical concepts and explain them clearly. Technical aptitude or experience required (manufacturing or industrial background preferred) Engineering degree not required Ability to learn complex products and applications Comfort working with technical specifications Personality Matters We value people who are: Naturally collaborative and personable Strong communicators Curious and solution-oriented Accountable and self-motivated Energized by helping customers Your ability to build relationships and provide consultative guidance is just as important as your technical skills. Sales & Business Skills Strong organizational and problem-solving ability Comfort managing multiple opportunities Business acumen and ownership mindset Experience in consultative or technical sales is a plus Location This is an onsite role at our office in the Robinson Township area of Pittsburgh, PA . Join Us We're looking for someone who wants to play a key role in our continued growth. If you're excited about combining technical knowledge, customer interaction, and problem-solving in a collaborative environment, we'd love to hear from you. Apply today and help us measure what matters.

Work Location:

In person