Systems Integrator

Systems Integrator Insight Global - 3.9 Pittsburgh, PA Job Details Contract $29 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Computer science Defect resolution root cause analysis Computer Science Linux support Automation Field service Technical documentation Defect analysis Hardware maintenance Bachelor's degree Computer hardware Customer support ticket management Networking equipment (troubleshooting support) IP networking Problem management Linux Defect tracking tools Technical writing within technology Hardware diagnostics Python Ticketing system technical support Failure analysis Production troubleshooting

Full Job Description Client:

Meta Reality Labs Title:

Systems Integrator Location:

100% on site 4420 Bayard St, Pittsburgh, PA 15213 101 15th St, Pittsburgh, PA 15222 (Parking paid for by Meta)

Duration:

6-month contract, potential for extensions

Type :

Contract, 40 hours per week

Hours:

Monday-Friday (shifts vary + some weekends)

Lab Hours:

7AM-11PM •shift hiring for is 2:30-11pm•

Pay Rate :

$29.00/hour

Requirements:

Experience in a product or field support role Bachelor's Degree in computer engineering, engineering technology, or computer science or relevant experience (2 years of professional experience) Experience troubleshooting in a Linux environment and proven experience going into Linux terminals and using Linux command line utilities Experience with hardware root cause analysis and related data collection Experience with detailed technical documentation and use of a ticketing or tasking system such as Jira Experience in a production-based environment with an understanding of how to update task documentation Network troubleshooting: understanding network protocols, how to set up IP addresses, ping different devices that aren't coming online Scripting (Should be able to write basic automation tasks in bash or python) Experience running cables, wires, or understanding fiber connections Strong communication skills

Nice-to-have:

Experience with virtual reality systems, cameras and optical systems, lighting systems, and audio systems Experience calibrating and debugging sensors Day to

Day:

Meta Reality Labs is seeking a System Integrator to join our team. The System Integrator will work closely with the User Studies team to understand ongoing issues with capture stages and correct these issues to keep the stages operational for external participants.

Additional responsibilities include:

Providing onsite troubleshooting, maintenance, and technical support for the capture systems during the capture process. Maintain and address component bugs and issues Analyze frequent failures and make suggestions for how to solve these issues Create lasting solutions for frequent or recurring issues. Assembly support for system upgrades. Escalate any non-standard issues to the appropriate Client team using an internal issue reporting tool. Helping to maintain system documentation Collect data to verify component performance Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Paid Time Off:

10 days of vacation and accrued sick leave

Pay:

$29.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person