Job Description
Application Support Engineer #1006653 Dexian DISYS United States, Texas, Coppell Jun 04, 2026 Application Support Engineer #1006653 Job details
Posted 04 June 2026
Location Coppell, TX
Reference 1006653 Job description
Position:
Application Support Engineer (SRE / DevOps Focus) Location:
Hybrid (Jersey City, NJ or Coppell, TX) Employment Type:
Contract-to-Hire Role Overview We are seeking a highly skilled Application Support Engineer with strong experience in Site Reliability Engineering (SRE), DevOps, and production support. This role focuses on maintaining and supporting critical applications in a production environment, ensuring high availability, performance, and reliability. You will partner closely with engineering, infrastructure, and business teams to proactively identify issues, improve system resiliency, and drive automation across the application lifecycle. Key Responsibilities Application Support & Operations Provide L2/L3 production support for enterprise applications
Troubleshoot and resolve technical incidents, outages, and performance issues
Participate in incident management and root cause analysis (RCA) Reliability Engineering (SRE) Define and implement SLIs, SLOs, and SLAs
Design solutions for high availability, fault tolerance, and resiliency
Improve system observability, monitoring, and alerting capabilities Release & Deployment Support Collaborate with release teams to ensure smooth production deployments
Validate operational readiness before major releases
Support deployment validation and post-release monitoring Monitoring & Observability Build and optimize monitoring and alerting frameworks
Leverage tools (e.g., Grafana or similar) for real-time insights
Use AI/ML-based analytics for anomaly detection and proactive issue identification Automation & Efficiency Develop automation scripts and tools to:
Reduce manual work
Improve recovery times
Enable self-healing systems
Implement CI/CD pipelines and infrastructure-as-code practices Performance & Scalability Conduct capacity planning and performance tuning
Ensure systems scale effectively under high workload conditions Risk & Operational Readiness Identify and mitigate operational and technical risks
Support disaster recovery planning and testing
Ensure systems meet security and compliance standards Continuous Improvement Define and track KPIs and reliability metrics
Drive ongoing improvements in system performance and stability Collaboration & Culture Work across engineering, DevOps, and business teams
Promote best practices in SRE, automation, and operational excellence
Mentor team members and support knowledge sharing Required Qualifications 8+ years of experience in application support, DevOps, or SRE roles
Strong experience with:
Production support and incident management
Monitoring and observability tools
CI/CD pipelines and automation frameworks
Proficiency in one or more programming languages:
Python, Java, Go, or similar
Experience with:
Cloud platforms (AWS, Azure, or GCP)
Containerized or hybrid environments
Strong understanding of:
Performance tuning
System reliability and scalability
Excellent communication and collaboration skills Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals.
To learn more, please visit https://dexian.com/. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.