Desktop Engineer

Title :

Desktop Engineer Location :

Baltimore, MD Position Type:

Contract Compensation Pay Range:

$29.40-$42.00 Per Hr Description Join our team as a Desktop Support professional in a dynamic and fast-paced environment. This hybrid role, based in the Baltimore, MD area, involves providing technical support and excellent customer service. You''ll be responsible for resolving technical issues and maintaining IT systems, with a focus on supporting executive and VIP users. Key Responsibilities Provide desk side support for desktop-related and end-user technical issues. Deliver exceptional customer service and IT support, focusing on Executive and VIP end users. Assist users with connectivity and application issues, including IP phone and desktop applications. Install, upgrade, and manage desktop applications and user workstations. Maintain inventory control of hardware and peripherals. Qualifications Minimum of two years of desktop support or end-user technical support experience. Strong client-focus with excellent verbal and written communication skills. Ability to multitask and work effectively in a team-focused environment. Experience in a Managed Services Provider environment is preferred. Bachelor''s degree is ideal. Core Technologies Microsoft Office | Remote Work Systems | Active Directory | Networking Basics Contact Authorization By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here Onboarding Expectations Learn more about our Onboarding Process here EEO Statement Learn more about our EEO policy here #LI-AM1