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Desktop Support Consultant

Job

COOLSOFT

Remote

Full-Time

Posted 2 days ago (Updated 13 hours ago) • Actively hiring

Expires 7/17/2026

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Job Description

Desktop Support Consultant (Jobs in Madison, WI) Requirement id 158461 Job title Consultant Job location in Madison, WI Skills required Workstation Support, Operating Systems, Incident Management, Desktop Support Open Date 15-Jun-2026 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement
  • Job interview type
•
Email Recruiter:
coolsoft
Job Description Consultant:
Workstation Support, Operating Systems, Incident Management, Desktop Support Start date :7/1/2026
End Date :
06/30/2027 Submission deadline : 6/17/2026 at 4:00 PM CST.
Client Info :
DOC Note:
    Interview Process:
    Teams Video
      Onsite or Remote:
      Candidate must be a
      CURRENT WI
      resident. No relocation allowed. This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc.
      Description:
      This role will require applicants to participate in level three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be able to balance work load of incident/service requests and project work. Professional verbal and written communication skills are a must. This is a remote position (that is subject to change)
      • that could potentially require occasional office/site visits for troubleshooting and/or project work. The candidate must work and live in the state of Wisconsin
      • no accommodations are possible in this regard. The main activities for this role are as follows:
      • Level 3 support and maintenance of workstation software and hardware
      • Support and maintenance of Operating Systems for user workstations
      • Peripheral device support (printers/scanner/etc) and maintenance
      • Incident and Service Request Management
      • Technical assistance on projects as assigned by Desktop Support Supervisor Call502-379-4456 Ext 100for more details.
      Please provide Requirement id:
      158461 while calling. EOE Protected Veterans/Disability