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Desktop Support ENG
Job
The CORE Institute | HOPCo
Remote
Full-Time
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53
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Job Description
Desktop Support ENG The CORE Institute | HOPCo - 2.2 Danbury, CT Job Details 19 hours ago Qualifications Computer operation Desktop applications Productivity software Full Job Description Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively. Install, maintain, and troubleshoot all business applications effectively. Assist with design of desktop application Assist with design of wireless and network solutions Create printer mappings for clinical systems. Escalate errors to hardware and software manufacturers as necessary. Manage user errors and requests through the IT/Facilities help desk ticketing system. Document daily tasks and create user documentation as needed. Track company assets through inventory database timely and accurately. Understand and demonstrate the main role of IT is to help others do their job better, more efficiently, and more securely. Maintain a high level of customer satisfaction. Maintain confidentiality.