EDiscovery Technician

Description Job Title:

eDiscovery Technician Overview The eDiscovery Technician will support IT data collection activities by performing device queries, remote diagnostics, and data collection using approved enterprise tools. This role requires strong analytical abilities, excellent communication skills, and the capacity to collaborate across technical, business, and global support teams. The ideal candidate is detail oriented, highly organized, and proactive about identifying process efficiencies. This is a contractor role requiring flexibility, technical aptitude, and the ability to manage multiple tasks simultaneously in a fast paced environment. Technical Skills

• Experience with Microsoft Entra Admin Center (formerly Azure AD) and the ability to query cloud management repositories for device related information.
• Foundational knowledge of network connectivity protocols, diagnostic tools, and troubleshooting methodologies.

Preferred / Plus

Skills

• PowerShell proficiency, including:
• Permission and access management
• Disk operations (encryption, scanning, error handling)
• Robocopy usage
• General disk and storage management
• Remote access and endpoint support tools, such as BeyondTrust and Nexthink.
• Experience with FTK (Forensic Toolkit) for eDiscovery data collection.
• Experience using ServiceNow ITSM, including request management workflows and ticket handling.

Skills Desktop, Windows 10, Support, Troubleshooting, Windows, Active directory, Hardware, Imaging, Customer service, Technical support, Help desk, Help desk support Top Skills Details Desktop, Windows 10,Support,Troubleshooting,Windows,Active directory, Hardware, Imaging, Customer service, Technical support, Help desk, Help desk support Additional Skills & Qualifications Soft Skills

• Strong problem solving abilities, including identifying alternative data collection methods when standard approaches are unavailable.
• Excellent collaboration and teamwork, with a strong work ethic and ability to partner effectively across technical and business teams.
• Clear and proactive communication skills, including the ability to articulate ideas, raise risks or blockers, and provide status updates to team members, stakeholders, and technical support groups.
• Flexibility to work outside normal business hours as needed to collaborate with global/international support teams (CES and PAA).
• Ability to multitask effectively in a fast paced environment.
• Fast learner who is detail oriented, organized, and capable of handling multiple priorities simultaneously.
• Proactive mindset, with the confidence to suggest process improvements and efficiencies.

Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Spring, TX. Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Spring,TX.

Application Deadline This position is anticipated to close on Mar 20, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.